Our upstream provider has resolved the issue, and TV service has been fully restored. The Elevate Network Operations Center (NOC) will continue to closely monitor the situation to ensure service quality remains stable.
Thank you for your patience during this incident.
Posted Nov 20, 2025 - 10:52 MST
Update
We are currently working with our upstream TV service carrier to isolate the root cause of the outage. Their engineering teams are actively engaged, and we will provide additional information as soon as it becomes available.
Thank you for your continued patience.
Posted Nov 20, 2025 - 09:05 MST
Investigating
The Elevate Network Operations Center (NOC) is currently aware of an issue impacting TV service for subscribers.
Our TV services are temporarily unavailable due to an outage with our upstream TV provider. Their teams are actively working to resolve the issue, and we are monitoring the situation closely.
We will continue to post updates here as they become available. Thank you for your patience while restoration efforts are underway.