TV ESPN HD Channel 30 Pixelation Issues
Identified - We are aware of pixelization/resolution issues on ESPN HD Channel 030 and working to restore signal quality via satellite communications. We apologize for the inconvenience.
Jan 17, 2025 - 15:21 MST

About This Site

Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
100.0 % uptime
Today
Elevate TV Operational
90 days ago
99.75 % uptime
Today
Elevate Internet Operational
90 days ago
100.0 % uptime
Today
Montrose Operational
90 days ago
100.0 % uptime
Today
Delta Operational
90 days ago
100.0 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
100.0 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Fiber Migration - Southern Montrose Area Feb 5, 2025 00:00-04:00 MST
Elevate Network Operations and Outside Plant crews will be performing fiber maintenance affecting subscribers in the southern Montrose area. Impacted subscribers should expect up to 30 minutes of downtime while their respective fiber is being addressed.

Thank you for your patience.
Posted on Jan 13, 2025 - 11:54 MST
Planned Fiber Migration - Southern Montrose Area Feb 12, 2025 00:00-04:00 MST
Elevate Network Operations and Outside Plant crews will be performing fiber maintenance affecting subscribers in the southern Montrose area. Impacted subscribers should expect up to 30 minutes of downtime while their respective fiber is being addressed.

Thank you for your patience.
Posted on Jan 13, 2025 - 11:57 MST
Past Incidents
Jan 22, 2025
Planned Fiber Migration - Northeastern Delta and the Orchard City Area
Completed - The scheduled maintenance has been completed.
Jan 22, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 MST
Scheduled - Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers near Northeastern Delta and the Orchard City Area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.

Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.
Dec 5, 15:08 MST
Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

Unresolved incident: TV ESPN HD Channel 30 Pixelation Issues.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Planned Fiber Migration - Northeastern Delta and the Orchard City Area
Completed - The scheduled maintenance has been completed.
Jan 15, 02:57 MST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 15, 02:57 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:00 MST
Scheduled - Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers near Northeastern Delta and the Orchard City Area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.

Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.
Dec 5, 14:46 MST
Jan 14, 2025
Paonia - Router Upgrade
Completed - The scheduled maintenance has been completed.
Jan 14, 01:55 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:00 MST
Scheduled - Elevate Engineering will be performing a router upgrade in Paonia. During this time service will undergo a brief interruption. We apologize for any inconvenience.
Dec 16, 08:20 MST
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
Planned Fiber Migration - Northeastern Delta and the Orchard City Area
Completed - The scheduled maintenance has been completed.
Jan 8, 02:47 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 00:00 MST
Scheduled - Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers near Northeastern Delta and the Orchard City Area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.

Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.
Dec 5, 14:43 MST
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