All Systems Operational

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Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
100.0 % uptime
Today
Elevate TV Operational
90 days ago
97.4 % uptime
Today
Elevate Internet Operational
90 days ago
99.96 % uptime
Today
Montrose Operational
90 days ago
100.0 % uptime
Today
Delta Operational
90 days ago
99.88 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
99.88 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
99.88 % uptime
Today
Hotchkiss Operational
90 days ago
99.99 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
100.0 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Fiber Migration - Paonia Sep 25, 2024 00:00-04:00 MDT
Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in Paonia. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status as the maintenance progresses with relevant information.
Posted on Sep 12, 2024 - 09:40 MDT
Network Maintenance - Montrose Sep 26, 2024 00:00-04:00 MDT
Elevate Engineering will be performing network maintenance on network equipment in Montrose. Services in parts of Montrose and Olathe will be interrupted during this time. We apologize for any inconvenience this may cause.
Posted on Sep 18, 2024 - 08:37 MDT
Planned Fiber Migration - Paonia Oct 2, 2024 00:00-04:00 MDT
Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in Paonia. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status as the maintenance progresses with relevant information.
Posted on Sep 12, 2024 - 09:41 MDT
Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024
Network Maintenance - Montrose
Completed - The scheduled maintenance has been completed.
Sep 17, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 MDT
Scheduled - Elevate Network Engineering will be performing network maintenance on core network equipment in Montrose. Some subscribers may experience loss of service during this time.
Aug 28, 11:33 MDT
Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Planned Fiber Migration - Paonia
Completed - Planned maintenance has been completed.
Sep 11, 06:36 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 MDT
Scheduled - Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in Paonia. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status as the maintenance progresses with relevant information.
Aug 29, 15:16 MDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024
TV Channel Issue - Delta County Locals
Resolved - The incident has been resolved. All previously affected channels are now accurate and broadcasting appropriately. Please contact Elevate for any further assistance. Thank you for your patience!
Sep 9, 08:05 MDT
Update - Our upstream providers have identified the problem and are actively working on implementing a fix. Unfortunately, there is no ETA at this time. We appreciate your patience while they resolve the issue.
Sep 5, 08:17 MDT
Update - The NOC team is aware of a broadcasting issue affecting Delta County local ABC Channel 7. It has also been brought to our attention that Channel 955 CometTV and Channel 956 CHARGE! are also affected. We are actively working with upstream providers to restore services. We appreciate your patience!
Sep 4, 08:37 MDT
Update - Our upstream provider is still investigating the cause of the issue with ABC Channel 7 for all Delta County TV customers. We appreciate your patience while we work toward a resolution.
Sep 3, 16:18 MDT
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 12:53 MDT
Investigating - The Elevate Network Operations Team is aware of a broadcasting issue affecting Delta County local ABC Channel 7. We are actively working with upstream providers to restore services. We appreciate your patience!
Sep 3, 12:51 MDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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