All Systems Operational

About This Site

Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
100.0 % uptime
Today
Elevate TV Operational
90 days ago
98.06 % uptime
Today
Elevate Internet Operational
90 days ago
99.94 % uptime
Today
Montrose Operational
90 days ago
100.0 % uptime
Today
Delta Operational
90 days ago
99.88 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
99.88 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
99.88 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
99.86 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Fiber Migration - Paonia Oct 16, 2024 00:00-04:00 MDT
Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in Paonia. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.

Thank you
Posted on Oct 07, 2024 - 14:57 MDT
Planned Fiber Migration - Paonia Oct 23, 2024 00:00-04:00 MDT
Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in Paonia. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.
Posted on Oct 07, 2024 - 14:40 MDT
Past Incidents
Oct 8, 2024

No incidents reported today.

Oct 7, 2024
Fiber Outage - Crawford Area
Resolved - Service has been restored in the Crawford area. If you are experiencing any lingering issues, please get in touch with Elevate Network Operations and we will address it as soon as possible. Thank you!
Oct 7, 15:23 MDT
Update - Field service crews are still actively working to restore services. Customers are gradually coming online. Thank you for your patience!
Oct 7, 14:32 MDT
Identified - Field service crews have identified the issue and are currently working to restore services. There is no estimated time of completion at this time. Thank you for your patience!
Oct 7, 12:11 MDT
Investigating - Elevate teams have been made aware of a fiber outage affecting the area of Crawford. Field techs are en route and we will provide updates and an ETA for service restoration as soon as possible. Thank you for your patience as we work to resolve this issue.
Oct 7, 11:57 MDT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Network Maintenance - Montrose
Completed - Engineering completed the maintenance and all services have been restored.
Oct 3, 03:54 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 00:00 MDT
Scheduled - Elevate Engineering will be performing network maintenance on network elements in Montrose. During this time there will be a brief interruption of service to a small number of customers in Montrose and Olathe.
Sep 30, 08:12 MDT
Oct 2, 2024
Planned Fiber Migration - Paonia
Completed - The scheduled maintenance has been completed.
Oct 2, 03:02 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:00 MDT
Scheduled - Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in Paonia. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.

Thank you
Sep 26, 12:12 MDT
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Network Maintenance - Montrose
Completed - Services have been restored. Maintenance is complete.
Sep 26, 01:22 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 MDT
Scheduled - Elevate Engineering will be performing network maintenance on network equipment in Montrose. Services in parts of Montrose and Olathe will be interrupted during this time. We apologize for any inconvenience this may cause.
Sep 18, 08:37 MDT
Sep 25, 2024
Planned Fiber Migration - Paonia
Completed - The scheduled maintenance has been completed.
Sep 25, 03:24 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 00:00 MDT
Scheduled - Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in Paonia. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status as the maintenance progresses with relevant information.
Sep 12, 09:40 MDT
Sep 24, 2024

No incidents reported.

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