All Systems Operational

About This Site

Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Elevate Phone Operational
90 days ago
99.95 % uptime
Today
Elevate TV Operational
90 days ago
97.57 % uptime
Today
Elevate Internet Operational
90 days ago
99.95 % uptime
Today
Montrose Operational
90 days ago
99.88 % uptime
Today
Delta Operational
90 days ago
99.88 % uptime
Today
Olathe Operational
90 days ago
99.99 % uptime
Today
Cedaredge Operational
90 days ago
99.99 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
99.88 % uptime
Today
Hotchkiss Operational
90 days ago
99.95 % uptime
Today
Paonia Operational
90 days ago
99.99 % uptime
Today
Crawford Operational
90 days ago
99.99 % uptime
Today
Dedicated Internet Operational
90 days ago
99.99 % uptime
Today
Cimarron Operational
90 days ago
99.99 % uptime
Today
Delta County Tele-Comm - Internet Operational
90 days ago
99.99 % uptime
Today
Cedaredge Operational
90 days ago
99.99 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
99.99 % uptime
Today
Hotchkiss Operational
90 days ago
99.99 % uptime
Today
Paonia Operational
90 days ago
99.99 % uptime
Today
Crawford Operational
90 days ago
99.99 % uptime
Today
Somerset Operational
90 days ago
99.99 % uptime
Today
Delta County Tele-Comm - Phone Operational
90 days ago
99.98 % uptime
Today
Cedaredge Operational
90 days ago
99.98 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
99.98 % uptime
Today
Hotchkiss Operational
90 days ago
99.98 % uptime
Today
Paonia Operational
90 days ago
99.98 % uptime
Today
Crawford Operational
90 days ago
99.99 % uptime
Today
Somerset Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Fiber Maintenance - Delta Apr 15, 2026 00:00-04:00 MDT

Elevate Outside Plant will be performing preventive repairs on a fiber cable span in the City of Delta area. Customers in the area may experience temporary service interruptions during this maintenance window. We appreciate your patience and understanding.
Posted on Apr 08, 2026 - 11:15 MDT

Planned Fiber Maintenance - Olathe Apr 16, 2026 00:00-04:00 MDT

Elevate Network Operations and Outside Plant Crews will be performing scheduled fiber maintenance in the Olathe service territory. Impacted subscribers may experience up to 30 minutes of service interruption while work is completed on their fiber connection.

Thank you for your patience and understanding.

Posted on Apr 10, 2026 - 15:39 MDT

Planned Fiber Migration - Olathe Apr 21, 2026 00:00-04:00 MDT

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in the Olathe service territory. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Posted on Apr 10, 2026 - 15:47 MDT

Fiber Maintenance - Delta County Apr 22, 2026 00:00-04:00 MDT

Elevate Outside Plant will be performing preventive repairs on a fiber cable span in the northern Delta County area. Customers in the area may experience temporary service interruptions during this maintenance window. We appreciate your patience and understanding.
Posted on Apr 08, 2026 - 11:16 MDT

Planned Fiber Migration - Olathe Apr 23, 2026 00:00-04:00 MDT

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in the Olathe service territory. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Posted on Apr 10, 2026 - 15:50 MDT
Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 02:36 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:00 MDT
Scheduled - Elevate’s Outside Plant team has identified damage to a section of fiber cable. To help prevent an unplanned outage, crews will repair the damaged span during this scheduled maintenance window. Customers may experience temporary service interruptions while this work is being completed. We appreciate your patience and understanding.
Apr 3, 11:12 MDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Resolved - Per our latest report from the Elevate Outside Plant crews and Elevate Engineering, affected services have now been restored. The Elevate Network Operations Center (NOC) will continue to monitor the network and impacted subscribers to ensure stability.

If you are still experiencing service issues, please contact our 24-hour Technical Support line at 1-844-386-8744.

Thank you for your patience as we worked toward a resolution.

Apr 2, 15:28 MDT
Monitoring - Elevate Engineering had identified fiber damage and has rerouted subscriber traffic. The damaged fiber has been located and repairs are underway. Elevate NOC will continue to monitor the situation and post updates as they become available.
Apr 2, 11:37 MDT
Investigating - The Elevate Network Operations Center (NOC) has identified an outage impacting subscribers in Montrose and Delta County. Our Network Operations Team is actively working to investigate and resolve the problem and restore services as quickly as possible.

Updates will be posted here as they become available. We appreciate your patience while we work to restore full service.

Apr 2, 11:29 MDT
Apr 1, 2026
Completed - The scheduled maintenance has been completed.
Apr 1, 04:51 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 00:00 MDT
Scheduled - Elevate’s Outside Plant team will be performing preventative maintenance on a section of fiber infrastructure in Montrose. During this time, some customers in the area may experience a temporary interruption to their network service while crews repair the damaged cable. We appreciate your patience as we work to restore service as quickly as possible.
Mar 11, 10:47 MDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.