Core/Access Equipment Issues - Montrose County

Incident Report for Elevate

Resolved

This incident has been resolved.

Posted Aug 04, 2026 - 15:34 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 04, 2026 - 11:02 MDT

Identified

The Elevate Network Operations Center (NOC) has identified a head-end equipment issue at Elevate's data center impacting subscribers in Northern Montrose. Our Network Operations Team is actively working to resolve the problem and restore services as quickly as possible.

Updates will be posted here as they become available. We appreciate your patience while we work to restore full service.

Posted Aug 04, 2026 - 09:18 MDT

This incident affected: Elevate Internet (Montrose) and Elevate Phone, Elevate TV.