Outage Impacting DSL Customers In Paonia and Somerset Areas

Incident Report for Elevate

Monitoring

Following a reboot of DSL headend equipment, services appear to have been fully restored. We are currently monitoring to ensure a complete resolution of the issue.

Posted Nov 07, 2026 - 11:30 MST

Update

Field technicians are en route to investigate.

Posted Nov 07, 2026 - 10:46 MST

Investigating

We are currently investigating an issue which is impacting both internet and phone service for DSL customers in the Paonia and Somerset areas. The cause is unknown at this point in time. Updates will be provided as they become available.

Posted Nov 07, 2026 - 10:30 MST

This incident affects: Elevate Internet - Copper Plant (Paonia, Somerset) and Elevate Phone - Copper Plant (Paonia, Somerset).