Scheduled Elevate Customer Premise Equipment Firmware Upgrade

Scheduled Maintenance Report for Elevate

Completed

The scheduled maintenance has been completed.

Posted Feb 15, 2024 - 04:01 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 15, 2024 - 00:00 MST

Scheduled

Select Elevate-provided ONT's will be undergoing a planned firmware upgrade. This will cause a brief break in internet connectivity (approximately 5-10 minutes) when the ONT finishes downloading the update and reboots to complete the upgrade process. If you are experiencing issues, please call and place a support ticket with Elevate Technical Support.

Posted Feb 12, 2024 - 10:40 MST

This scheduled maintenance affected: Elevate Internet (Montrose, Delta, Olathe, Cedaredge, Orchard City, Eckert, Austin, Hotchkiss, Paonia, Crawford) and Elevate Phone, Elevate TV.