Upstream Traffic Issue

Incident Report for Elevate

Resolved

This incident has been resolved.
Posted Jun 07, 2023 - 06:51 MDT

Monitoring

Issues have been resolved as of approximately 8:30 a.m. Elevate is monitoring stability to ensure continued service availability. We will post additional updates as the day progresses.
Posted Jun 06, 2023 - 10:21 MDT

Update

Elevate NOC is still in communication with upstream provider, and we continue to monitor the progress of restoration efforts.
Posted Jun 06, 2023 - 07:42 MDT

Update

We are continuing to investigate this issue.
Posted Jun 06, 2023 - 06:34 MDT

Investigating

The Elevate NOC is aware of and investigating an upstream internet-related issue that is likely degrading all services.
Posted Jun 06, 2023 - 06:33 MDT
This incident affected: Elevate Internet (Montrose, Delta, Olathe, Cedaredge, Orchard City, Eckert, Austin, Hotchkiss, Paonia, Crawford).
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