All Systems Operational

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Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
99.54 % uptime
Today
Elevate TV Operational
90 days ago
99.46 % uptime
Today
Elevate Internet Operational
90 days ago
99.83 % uptime
Today
Montrose Operational
90 days ago
98.55 % uptime
Today
Delta Operational
90 days ago
100.0 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
99.97 % uptime
Today
Crawford Operational
90 days ago
99.95 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Delta County Telecom Operational
90 days ago
100.0 % uptime
Today
DCTC Internet Operational
90 days ago
100.0 % uptime
Today
DCTC Voice Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Fiber Migration - Cedaredge Jul 23, 2025 00:00-04:00 MDT

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in the Cedaredge area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Posted on Jul 07, 2025 - 10:55 MDT

Planned Fiber Migration - Cedaredge Jul 30, 2025 00:00-04:00 MDT

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in the Cedaredge area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Posted on Jul 17, 2025 - 08:22 MDT

Network Maintenance - Montrose Aug 5, 2025 00:00-04:00 MDT

Elevate Engineering will be performing a network upgrade to network equipment in Montrose. Services in a northern Montrose and Olathe will be effected for a brief time.
Posted on Jul 07, 2025 - 10:58 MDT

Network Maintenance - Delta Aug 6, 2025 00:00-04:00 MDT

Elevate Network Engineering will be performing a network upgrade to a core network element in Delta. During this time services will be interrupted briefly in the City of Delta and surrounding areas.
Posted on Jul 07, 2025 - 11:12 MDT
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Fiber Line Damage - Montrose County
Resolved - Services have been completely restored to the impacted area. We are continuing to monitor for any further issues. We thank you for your patience regarding this matter.
Jul 17, 17:09 MDT
Update - Elevate Outside Plant crews have identified the damaged fiber segment and have begun final repairs. Our current estimated time of repair is 5 p.m. this afternoon. Thank you for your continued patience as we resolve this damage event.
Jul 17, 14:55 MDT
Update - The majority of affected Elevate members have now been restored to full service functionality, and the Elevate operations team and field crews continue to work towards 100% restoration for all. We appreciate your patience as we work through this event.
Jul 17, 13:25 MDT
Monitoring - A solution has been implemented to restore services. Services are restoring for subscribers. Elevate crews are monitoring stability while continuing diagnosis and troubleshooting.
Jul 17, 12:09 MDT
Update - We are continuing to investigate this issue.
Jul 17, 12:02 MDT
Investigating - The Elevate NOC has been made aware of a large-scale outage impacting the Western and Southern Montrose areas. Fiber damage is suspected, and field crews are en route to investigate and repair. Updates regarding this outage will be posted here as they become available.
Jul 17, 10:56 MDT
Jul 16, 2025
Planned Fiber Migration - Cedaredge
Completed - The scheduled maintenance has been completed.
Jul 16, 02:58 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 MDT
Scheduled - Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in the Cedaredge area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Jul 1, 16:43 MDT
Jul 15, 2025
Delta County Telecom Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 01:33 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 MDT
Scheduled - Elevate network engineering will be working with TDS to begin preliminary network integration efforts. Their will be a brief service impact for DCTC customers during this maintenance window. Thank you for you patience and understanding.
Jul 11, 10:56 MDT
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Jul 11, 00:04 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Jun 10, 09:18 MDT
Jul 10, 2025
Planned Fiber Maintenance - Cedaredge
Completed - The scheduled maintenance has been completed.
Jul 10, 01:50 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:01 MDT
Scheduled - Elevate Network Operations and Outside Plant crews will be performing fiber maintenance affecting subscribers in the Cedaredge area. Impacted subscribers should expect up to 30 minutes of downtime while their respective fiber is being addressed.

Thank you for your patience.
Jul 1, 16:40 MDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Elevate TV Outage
Resolved - This incident has been resolved.
Jul 8, 13:35 MDT
Monitoring - Services have been restored, and we will continue to monitor the situation.
Jul 8, 11:17 MDT
Update - Elevate Engineering identified the issue with an upstream carrier, and we are working with them to restore ElevateTV services.
Jul 8, 10:10 MDT
Identified - The Elevate NOC is aware of an outage on the Elevate TV Platform and is investigating the issue. We will provide updates as they become available. Thank you for your patience as we work to resolve this issue.
Jul 8, 09:34 MDT
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Jul 8, 00:38 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Jun 10, 09:15 MDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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