All Systems Operational

About This Site

Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
100.0 % uptime
Today
Elevate TV Operational
90 days ago
97.82 % uptime
Today
Elevate Internet Operational
90 days ago
99.98 % uptime
Today
Montrose Operational
90 days ago
100.0 % uptime
Today
Delta Operational
90 days ago
100.0 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
99.86 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Planned Fiber Maintenance - Montrose Area
Completed - The Scheduled Maintenance has been complete. If you are experiencing any issues please reach out to Elevate Technical Support (844) 386-8744.
Nov 20, 04:56 MST
Update - Elevate splicing crews continue to work toward completion of the maintenance. Estimated time to restoration is one hour. We appreciate your patience.
Nov 20, 04:29 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 MST
Scheduled - Elevate field crews will be working on a planned fiber rerouting impacting the downtown Montrose area. Impacted customers should expect downtime for the majority of this posted maintenance window.

The Elevate NOC team will post relative updates as they become available.

Thank you
Nov 13, 15:31 MST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Cedaredge Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 01:58 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 MST
Scheduled - Elevate Engineering will be performing a network upgrade in Cedaredge. During this time, customers serviced in the area will experience a brief interruption of service. We apologize for any inconvenience this may cause.
Nov 4, 11:20 MST
Nov 12, 2024
Planned Fiber Migration - Southeastern Delta
Completed - The scheduled maintenance has been completed.
Nov 12, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:00 MST
Scheduled - Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers near the southeastern area of the city of Delta. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.
Nov 4, 15:20 MST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
TV Channel Down/Missing - Delta County
Resolved - This incident has been resolved.
Nov 7, 11:04 MST
Monitoring - The following channels for Delta County locals are now broadcasting:

-Ch 031 ESPN2HD

We will continue to monitor the service and update as necessary. Thank you for your patience!
Nov 7, 10:30 MST
Investigating - The Elevate NOC has been made aware of a TV service-related issue that is causing the following channel to not be accessible for Delta County subscribers.

-Ch 031 ESPN2HD

We are actively working to restore services. We appreciate your patience!
Nov 6, 17:06 MST
Nov 6, 2024
Planned Fiber Migration - East Montrose
Completed - The scheduled maintenance has been completed.
Nov 6, 02:37 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:00 MST
Scheduled - Elevate Network Operations, Engineering, and Outside Plant crews will be migrating fiber over to new head-end equipment in East Montrose. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved. Elevate Network Operations staff will update this status post with relevant information as the maintenance progresses.
Oct 29, 08:18 MDT
← Incident History Powered by Atlassian Statuspage