All Systems Operational

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Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
99.65 % uptime
Today
Elevate TV Operational
90 days ago
99.57 % uptime
Today
Elevate Internet Operational
90 days ago
99.84 % uptime
Today
Montrose Operational
90 days ago
98.66 % uptime
Today
Delta Operational
90 days ago
100.0 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
99.97 % uptime
Today
Crawford Operational
90 days ago
99.95 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Delta County Telecom Operational
90 days ago
100.0 % uptime
Today
DCTC Internet Operational
90 days ago
100.0 % uptime
Today
DCTC Voice Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Delta County Telecom Network Maintenance Jul 15, 2025 00:00-04:00 MDT

Elevate network engineering will be working with TDS to begin preliminary network integration efforts. Their will be a brief service impact for DCTC customers during this maintenance window. Thank you for you patience and understanding.
Posted on Jul 11, 2025 - 10:56 MDT

Planned Fiber Migration - Cedaredge Jul 16, 2025 00:00-04:00 MDT

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in the Cedaredge area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Posted on Jul 01, 2025 - 16:43 MDT

Planned Fiber Migration - Cedaredge Jul 23, 2025 00:00-04:00 MDT

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in the Cedaredge area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Posted on Jul 07, 2025 - 10:55 MDT

Network Maintenance - Montrose Aug 5, 2025 00:00-04:00 MDT

Elevate Engineering will be performing a network upgrade to network equipment in Montrose. Services in a northern Montrose and Olathe will be effected for a brief time.
Posted on Jul 07, 2025 - 10:58 MDT

Network Maintenance - Delta Aug 6, 2025 00:00-04:00 MDT

Elevate Network Engineering will be performing a network upgrade to a core network element in Delta. During this time services will be interrupted briefly in the City of Delta and surrounding areas.
Posted on Jul 07, 2025 - 11:12 MDT
Jul 12, 2025

No incidents reported today.

Jul 11, 2025
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Jul 11, 00:04 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Jun 10, 09:18 MDT
Jul 10, 2025
Planned Fiber Maintenance - Cedaredge
Completed - The scheduled maintenance has been completed.
Jul 10, 01:50 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:01 MDT
Scheduled - Elevate Network Operations and Outside Plant crews will be performing fiber maintenance affecting subscribers in the Cedaredge area. Impacted subscribers should expect up to 30 minutes of downtime while their respective fiber is being addressed.

Thank you for your patience.
Jul 1, 16:40 MDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Elevate TV Outage
Resolved - This incident has been resolved.
Jul 8, 13:35 MDT
Monitoring - Services have been restored, and we will continue to monitor the situation.
Jul 8, 11:17 MDT
Update - Elevate Engineering identified the issue with an upstream carrier, and we are working with them to restore ElevateTV services.
Jul 8, 10:10 MDT
Identified - The Elevate NOC is aware of an outage on the Elevate TV Platform and is investigating the issue. We will provide updates as they become available. Thank you for your patience as we work to resolve this issue.
Jul 8, 09:34 MDT
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Jul 8, 00:38 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Jun 10, 09:15 MDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Jul 3, 00:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Jun 10, 09:14 MDT
Jul 2, 2025
Planned Fiber Migration - Southern Montrose Area
Completed - The scheduled maintenance has been completed.
Jul 2, 03:32 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 00:00 MDT
Scheduled - Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers near the Southern Montrose Area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Jun 4, 10:24 MDT
Jul 1, 2025
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Jul 1, 00:29 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Jun 10, 09:14 MDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

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