All Systems Operational

About This Site

Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
99.97 % uptime
Today
Elevate TV Operational
90 days ago
99.97 % uptime
Today
Elevate Internet Operational
90 days ago
99.99 % uptime
Today
Montrose Operational
90 days ago
100.0 % uptime
Today
Delta Operational
90 days ago
100.0 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
99.97 % uptime
Today
Crawford Operational
90 days ago
100.0 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Fiber Migration - Southern Montrose Area May 1, 2025 00:00-04:00 MDT

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers near the Southern Montrose Area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Posted on Apr 17, 2025 - 09:46 MDT
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Apr 23, 03:43 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 23, 03:41 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Mar 24, 11:37 MDT
Apr 22, 2025
Head End Equipment Issues - Paonia
Resolved - Affected services have been restored. The Elevate NOC will continue to monitor this event and impacted subscribers for the time being. Thank you for your patience as we worked towards a resolution. Please reach out via our 24-hour tech support line if you continue to experience related service issues.

Elevate Tech Support = 1-844-386-8744
Apr 22, 12:53 MDT
Identified - The Elevate NOC has identified the failed head-end equipment and is implementing a fix. We will post updates as they become available. Thank you for your continued patience as we work to resolve this issue.
Apr 22, 11:41 MDT
Investigating - The Elevate NOC has been made aware of an outage event impacting an area of the Town of Paonia. Approximately 100 subscribers are down. Elevate head end equipment is suspected to have failed. Elevate NOC personnel are en route to investigate and repair. Updates regarding this outage will be posted here as they become available.
Apr 22, 11:27 MDT
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Apr 22, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Mar 24, 11:37 MDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Apr 16, 04:06 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Apr 15, 08:08 MDT
Apr 15, 2025
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Apr 15, 06:04 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Mar 24, 11:33 MDT
Member Premise Equipment - Firmware Update
Completed - The scheduled maintenance has been completed.
Apr 15, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 MDT
Scheduled - The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Mar 24, 11:30 MDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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