All Systems Operational

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Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
99.97 % uptime
Today
Elevate TV Operational
90 days ago
99.98 % uptime
Today
Elevate Internet Operational
90 days ago
99.97 % uptime
Today
Montrose Operational
90 days ago
99.97 % uptime
Today
Delta Operational
90 days ago
99.89 % uptime
Today
Olathe Operational
90 days ago
99.89 % uptime
Today
Cedaredge Operational
90 days ago
99.98 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
100.0 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Cimarron Operational
90 days ago
100.0 % uptime
Today
Elevate Internet - Copper Plant Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
100.0 % uptime
Today
Somerset Operational
90 days ago
100.0 % uptime
Today
Elevate Phone - Copper Plant Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
100.0 % uptime
Today
Somerset Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Member Bridged Premise Equipment - Firmware Update Aug 25, 2026 00:00-04:00 MDT

The Elevate Network Operations Team will be performing firmware updates on Elevate-managed bridged equipment. During this maintenance, end users may experience up to 30 minutes of downtime while equipment is updated.
Posted on Aug 11, 2026 - 09:08 MDT

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Cedaredge Copper Plant Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 07:38 MDT
Verifying - Services impacted by the scheduled maintenance are back online at this time. We are verifying the completion of the maintenance presently. Thank you for your patience.
Aug 12, 07:16 MDT
Update - The estimated time to completion for the scheduled maintenance is 8 am. Updates will be posted as they become available. We thank you for your patience regarding this matter.
Aug 12, 04:39 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 12, 04:16 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 00:00 MDT
Scheduled - Elevate Outside Plant crews will be performing scheduled maintenance on the legacy copper plant in Cedaredge.

Members receiving service over the legacy copper network should expect intermittent service interruptions during the maintenance window. We appreciate your patience as we complete this work to improve network reliability.

Thank you for your understanding.
Jul 31, 10:58 MDT

Aug 11, 2026

Fiber Line Damage - Delta County
Resolved - Services remain fully operational at this time. Thank you for your patience.
Aug 11, 23:52 MDT
Monitoring - Repairs have been completed on the damaged fiber cable, and all impacted customers are back online at this time. We are currently monitoring to confirm complete resolution of the issue. We thank you for your patience regarding this matter.
Aug 11, 18:45 MDT
Identified - Elevate Outside Plant crews have located the damaged fiber and have begun repairs. The current estimated restoration time (EOR) is 9:00 PM.

We appreciate your patience and understanding as our crews work to restore service as quickly and safely as possible.
Aug 11, 13:33 MDT
Investigating - The Elevate Network Operations Center (NOC) has identified a service outage affecting the Delta County area. Approximately 100 subscribers are currently without service. Preliminary reports suggest possible fiber damage.

Our field crews are en route to investigate and begin repairs. Updates will be provided here as new information becomes available. We appreciate your patience as we work to restore service as quickly as possible.
Aug 11, 11:22 MDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Fiber Line Repair - Delta County
Completed - The scheduled maintenance has been completed.
Aug 5, 02:33 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:00 MDT
Scheduled - Elevate's Outside Plant crews will be repairing damaged cable near Garnet Mesa Elementary School. Customers in the affected area can expect intermittent service outages while repairs are underway. We appreciate your patience and understanding as our crews work to restore service as quickly and safely as possible.
Jul 24, 16:04 MDT

Aug 4, 2026

Core/Access Equipment Issues - Montrose County
Resolved - This incident has been resolved.
Aug 4, 15:34 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 11:02 MDT
Identified - The Elevate Network Operations Center (NOC) has identified a head-end equipment issue at Elevate's data center impacting subscribers in Northern Montrose. Our Network Operations Team is actively working to resolve the problem and restore services as quickly as possible.

Updates will be posted here as they become available. We appreciate your patience while we work to restore full service.
Aug 4, 09:18 MDT
TV Channels Down - Delta County
Resolved - This incident has been resolved.
Aug 4, 10:34 MDT
Monitoring - A fix has been implemented by our TV services provider, and the reported channel of NBC Channel 9 is back online and streaming appropriately. We are currently monitoring the service to ensure stability. Thank you for your patience.
Aug 3, 19:14 MDT
Investigating - The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Delta County. The following channels are currently unavailable:

NBC Channel 9

We are working with our TV services provider to gather more information and restore access to the bannered channel as quickly as possible. Updates will be posted here as they become available. Thank you for your patience.
Aug 3, 16:32 MDT
Planned Fiber Migration - Northern Montrose
Completed - The scheduled maintenance has been completed.
Aug 4, 04:12 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 00:00 MDT
Scheduled - Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers in Northern Montrose. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.
Jul 16, 16:06 MDT
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