All Systems Operational

About This Site

Welcome to Elevate’s service uptime, maintenance, and interruptions pages. We will post information about planned maintenance and service interruptions, as well as service uptime reports. To receive status updates on your Elevate services, click the SUBSCRIBE TO UPDATES button in the top right corner. You can subscribe for email, Slack, and RSS updates.

Uptime over the past 90 days. View historical uptime.
Elevate Phone Operational
90 days ago
100.0 % uptime
Today
Elevate TV Operational
90 days ago
100.0 % uptime
Today
Elevate Internet Operational
90 days ago
100.0 % uptime
Today
Montrose Operational
90 days ago
100.0 % uptime
Today
Delta Operational
90 days ago
100.0 % uptime
Today
Olathe Operational
90 days ago
100.0 % uptime
Today
Cedaredge Operational
90 days ago
100.0 % uptime
Today
Orchard City, Eckert, Austin Operational
90 days ago
100.0 % uptime
Today
Hotchkiss Operational
90 days ago
100.0 % uptime
Today
Paonia Operational
90 days ago
100.0 % uptime
Today
Crawford Operational
90 days ago
100.0 % uptime
Today
Dedicated Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Member Premise Equipment - Firmware Update Apr 15, 2025 00:00-04:00 MDT

The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Posted on Mar 24, 2025 - 11:30 MDT

Member Premise Equipment - Firmware Update Apr 16, 2025 00:00-04:00 MDT

The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Posted on Mar 24, 2025 - 11:33 MDT

Member Premise Equipment - Firmware Update Apr 22, 2025 00:00-04:00 MDT

The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Posted on Mar 24, 2025 - 11:37 MDT

Member Premise Equipment - Firmware Update Apr 23, 2025 00:00-04:00 MDT

The Elevate Network Operations Team will be implementing firmware updates on member premise equipment. This equipment may include, but is not limited to Elevate-provided routers and extenders. End users can expect up to 30 minutes of downtime while their respective equipment is going through its update process. Thank you for your patience as we apply these updates.
Posted on Mar 24, 2025 - 11:37 MDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
*TEST* - Elevate Internet Status Notification Test
Resolved - This incident has been resolved.
Mar 31, 13:09 MDT
Monitoring - This is a test.

The Elevate NOC is performing testing related to our notification pages. Thank you for your patience.
Mar 31, 13:09 MDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Upstream Voice Service Degradation
Resolved - Our upstream carrier has confirmed all systems are operational, and we have observed continous stability on our end. Please reach out to our tech support at 1-844-386-8744 if you are experiencing any issues. We thank you for your patience!
Mar 28, 13:56 MDT
Update - Complete restoration efforts continue from upstream provider. Elevate Network Operations continues to monitor for stability. If you are experiencing any issues, please call 1-844-386-8744.
Mar 28, 07:29 MDT
Update - The previously reported phone issue appears to have stabilized. We are continuing to monitor until a complete resolution has been reported from the upstream voice services provider.
Mar 27, 21:01 MDT
Update - Our upstream partner has confirmed that their voice-related services are now stable. We are continuing to monitor the situation.
Mar 27, 19:06 MDT
Update - Our upstream partners have confirmed that their services are now operational, and monitoring to ensure the network's stabilization. Thank you for your patience!
Mar 27, 16:36 MDT
Monitoring - The Elevate NOC has been made aware of ongoing voice service related issues impacting all subscribers.

Our upstream partners are working to mitigate this event and will provide updates as soon as they have them. Thank you for your patience as we work through this degradation event.
Mar 27, 13:48 MDT
Mar 27, 2025
Mar 26, 2025
Montrose Router Upgrade
Completed - The scheduled maintenance has been completed.
Mar 26, 03:36 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:00 MDT
Scheduled - Elevate Engineering will be performing a router upgrade in Paonia. During this time service will undergo a brief interruption. We apologize for any inconvenience.
Mar 17, 10:48 MDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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